Shipping Policy
Thank you for shopping at Blanche Hair! This Shipping Policy outlines the terms and conditions related to the shipping and delivery of your orders.
1. Order Processing Time
Orders are typically processed within 1-3 business days after payment confirmation. Please note that processing time may vary depending on product availability, order volume, and other factors. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods and Delivery Times
We offer several shipping methods to meet your needs. The available shipping methods and estimated delivery times will be displayed at checkout. Please note that delivery times are estimates and are not guaranteed. Blanche Hair is not responsible for delays caused by shipping carriers, customs clearance processes, or other factors beyond our control.
3. Shipping Costs
Shipping costs are calculated based on the shipping method selected, the weight and dimensions of the package, and the destination address. The shipping cost will be displayed at checkout before you complete your order.
4. Shipping Destinations
We currently ship to most countries worldwide. However, some restrictions may apply. Please check the list of available shipping destinations at checkout. If your country is not listed, please contact our customer support team at support@blanchehair.com for assistance.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your shipment on the carrier’s website.
6. Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These fees are the responsibility of the recipient and are not included in the purchase price or shipping cost. Blanche Hair is not responsible for any customs duties, taxes, or other fees incurred on international orders.
7. Shipping Address
Please ensure that you provide a complete and accurate shipping address at checkout. Blanche Hair is not responsible for orders that are shipped to an incorrect or incomplete address. If you need to update your shipping address after placing your order, please contact our customer support team at support@blanchehair.com as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that we will be able to update the shipping address before the order is shipped.
8. Lost or Damaged Shipments
If your order is lost or damaged during shipping, please contact our customer support team at support@blanchehair.com as soon as possible. We will work with the shipping carrier to investigate the issue and resolve it to your satisfaction. Please note that it may take several weeks to investigate a lost or damaged shipment.
9. Contact Us
If you have any questions about our Shipping Policy, please contact us at: